Job Title: Part Time ( 30 hrs with Benefits) Corporate Front Desk Receptionist – Houston TX-95785Location: Houston, TXCategory: Client OperationsJob ID: 95785 Part Time ( 30 hrs with Benefits) Corporate Front Desk Receptionist – Houston TX-95785 DescriptionYour interest in Pitney Bowes Management Services (PBMS) shows you're ready for an exciting, challenging career.
PBMS is a division of Pitney Bowes, Inc., a strong company with an 80+year history in mailing that expanded into all aspects of document management.
PBMS provides business services to various companies and organizations by focusing on solutions through technology, processes and people.
What exactly are business services? In short, we handle the administrative responsibilities of a business – managing a company's mail and distribution center, running a copy center, delivering faxes, ordering and stocking supplies, and more.
PBMS also offers other business solutions, including high-volume print and production mail, records management, desktop publishing, electronic documents, and business recovery services.
What's the result? PBMS lets customers focus on growing their businesses while our teams support their operation.
Key responsibilities include:
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Assisting with heavy phone coverage including answering multiple calls, directing and transferring calls to appropriate parties
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Concise and accurate message taking
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Developing a familiarity with the individuals for whom you are answering calls for
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Typing correspondence, filing, copying, ordering supplies, data entry, word processing, sending and receiving faxes, sorting mail and other administrative tasks as assigned
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Providing assistance with meetings which may include organizing and setting up meeting room(s), etc. utilizing Microsoft Outlook
Other duties and responsibilities include:
· Maintaining highest levels of customer care while demonstrating a friendly and cooperative attitude
· Demonstrating flexibility in satisfying customer demands in a high volume, production environment
· Consistently adhering to business practice guidelines
· Taking direction from supervisor or site manager
· Participating in cross-training
· Maintaining all logs and reporting documentation with attention to detail
· Adhering to all safety procedures
· Maintain strict security policy for customer when answering questions and taking telephone calls
· Take messages when needed and deliver them via e-mail or voice mail messages
· Check e-mails for any request for conference rooms, visitors, climate control and other office issues
· Submit temperature, lighting, plumbing issues and all other building requests to building management using Wells Fargo Management system – 5th floor to create corresponding Remedy Ticket
· Receive packages from Fed-Ex, DHL or UPS and immediately notify Team Lead of its arrival.
Deliver all other packages directly to the client
· Upon arrival in the morning, stock pantry with supplies, start and/or empty dishwasher as needed
· Order Aramark supplies
· Stock supplies in open cubicles for visitors
· Keep visitor areas, conference room and lobby clean at all times
· Assist in special projects as requested by client
· Book conference rooms using proprietary software ConferenceRoom@MyDesk
· Assist in preparing conference rooms for meetings, including working with client to order meals, receive meals and set up in conference room as requested, set beverage service and other utensils as requested
· Assist in placing service calls for copiers, printers and multi-function devices after attempts have failed to remedy problems
· Collect parking checks and take them to the parking office or the building services office before due date
· Maintain Monthly /Daily log of calls, in and out going packages and remedy tickets reported each day and provide information to the Team Lead for monthly mail summary report
· Pick up and deliver morning papers
· Check and restock paper, toner and supplies for all copiers, printers and multi-function devices
· Turret phone responsibility from 5:00 PM to 6:30 PM and additional hours as requested
This is a short-term position with Pitney Bowes, for a maximum of two years.
Pitney Bowes is an EEO and Affirmative Action Employer that values diversity in the workplace.
Women and minorities are encouraged to apply.
Pitney Bowes offers a competitive salary and excellent benefits including Medical, Dental, Time Off with Pay, Flex days & Holidays, Healthcare Spending Accounts, 401K, Tuition Reimbursement, and Much More.
QualificationsThe ideal candidate will demonstrate the following qualifications:
· High school diploma or equivalent (GED) required
· Minimum of 6 months of customer service related experience required
· Minimum of 6 months of demonstrated knowledge and experience in a related functional area (reception/front desk) required
· Excellent verbal and written communication skills
· Keyboarding and windows environment PC skills
· Ability to effectively work individually or within a team in a fast paced environment
· Competency in performing multiple functional tasks
· Ability to meet employer's attendance policy
· Willingness to cross-train in other job functions
· Ability to lift and/or move items up to 55 lbs or the maximum allowed by current State Law with or without accomodations
· Ability to sit, stand, and/or walk for long periods of time with or without accomodations
Part Time ( 30 hrs with Benefits) Corporate Front Desk Receptionist – Houston TX-95785: Pitney Bowes
Company: Pitney Bowes
Relevant Work Experience: Unspecified
Job Status: Part-Time, Employee