Posts Tagged ‘customer service experience’

Store Manager Job in Westside 30501, Georgia US

Do you rue? I Do!! Summary

As a Store Manager you will work with girl’s and guy’s fashions that change everyday with the trends of the market and be fully responsible for sales generation, loss prevention, cost control, merchandising and visual presentation.

You will develop and lead your team to drive for results and create an outstanding customer service experience.

Responsibilities

Results Orientation

* Drive and maximize store sales to a …

Store Manager Job in Westside 30501, Georgia US

Patient Services Representative – SH Job in Reston, Virginia Us

Ensures a positive interaction between members & the Imaging Department staff through welcoming, registering, &, handling of appointments & financial transactions.

Assists members w/ the general requirements of their Imaging procedure(s).

Essential Functions: – Welcomes members in a professional manner that promotes a compelling customer service experience.

- Assists members by providing general information, &/or referring those to appropriate staff as necessary.

- Registers members in the appropriate KP Health Information Systems to include: verifying eligibility; updating demographic i …

Patient Services Representative – SH Job in Reston, Virginia Us

Tired of Commuting to Your Customer Service Job? Job in Cincinnati 45208, Illinois US

Having Trouble Viewing This Job Posting? Here is a text only version: Comey and Shepherd

Give up the Commute and Turn Your Customer Service Job into a Real Estate Career in Cincinnati

Turn Toward Real Estate Next Time You See Brake Lights

Everything in life seems to be moving faster and fasterexcept traffic.

Give up the commute and turn your customer service experience into a real estate career.

Customer Service professionals like you are fi …

Tired of Commuting to Your Customer Service Job? Job in Cincinnati 45208, Illinois US

ATT Full Time Assistant Store Manager-Raritan, NJ Job in BRIDGEWATER , New Jersey US

Description Don’t miss this opportunity to join the company recognized by Fortune magazine as the World’s Most Admired Telecommunications Company and ranked #2 on DiversityInc’s list of 2009 Top 50 Companies for Diversity.

As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world.

You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.

Learn more about AT&T’s cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies.

We’re so much more than just a phone company! As an Assistant Manager, Store/Kiosk, you will assist the Retail Store Manager in the daily operation of a retail store.

Your duties will include: maintaining inventory levels, conducting physical inventory checks, maintaining store appearance, and complete day-to-day paperwork as directed.

Additional Responsibilities: Work directly under the supervision of the Retail Store ManagerSpend 75% of your time on the sales floor to ensure efficient, courteous handling of customer requests, including sales, billing/service problem resolution, bill payments and technical troubleshootingResolve customer escalationsVerify accuracy of daily service revenue reports and bank depositsMaintain proper inventory controls, facilitate inventory transactions and maintain compliance with AT&T Mobility store standardsEnsure store/kiosk is opened and closed appropriately by following standard procedures Qualifications Required Qualifications: Two years sales/customer service experience in the telecommunications or related industryTwo years progressive sales experience in the telecommunications and/or retail industryAbility to work extended hours, including evenings and weekends and holidays Desired Qualifications: Three or more years sales/customer service experience in the telecommunications or related industryPrevious management experienceWell developed planning, analytical and problem-solving skillsStrong organizational skills and attention to detailStrong communication, leadership, and presentation skillsAbility to operate a personal computer, wireless equipment, copier and faxAbility to work at multiple locations within district preferredFamiliarity with wireless terminology and AT&T Mobility systems preferredWe offer: Competitive pay (base plus commission): hourly pay ranges from $10.81-$14.42 and Assistant Managers, Store/Kiosk, can earn over $1,400 per month in commission by meeting and/or exceeding sales objectives for their store!Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)Top-notch on-going training on the latest technologyA fun, fast paced work environment AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.

EOE/AA/M/F/D/V Requisition Number: 1035990

ATT Full Time Assistant Store Manager-Raritan, NJ Job in BRIDGEWATER , New Jersey US

Teller-FT, Ocean County, NJ Job in Ocean 07712, New Jersey US

Do you want to WOW! Customers everyday in a fun, fast-paced environment? Be a Teller at America’s Most Convenient Bank!Job Summary: Tellers are responsible for opening and servicing customer accounts, accepting loan payments, cashing checks and much more! Requirements Include: *Prior cash handling, sales and customer service experience*General Math skills*Flexibility with your work schedule*Ability to work evenings, Saturdays and SundaysInternal Job Grade: 1Start your TD Bank career today and apply to this opportunity!EOE.

Pre-employment testing required.


Teller-FT, Ocean County, NJ Job in Ocean 07712, New Jersey US

ATT Assistant Store Manager – Burlington, MA Job in Burlington, Massachusetts US

ATT Assistant Store Manager – Burlington, MA-1010300DescriptionDon’t miss this opportunity to join the company recognized byFortunemagazine as theWorld’s Most Admired Telecommunications Companyand ranked #2 onDiversityInc’slist of2009 Top50 Companies for Diversity.As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their businesses and connect them to their world.

You will find yourself connecting communications and technology with opportunities that will take you to places you never imagined.

Learn more about AT&T’s cutting edge opportunities with a wide range of career paths in emerging and ground breaking technologies.

We’re so much more than just a phone company!As an Assistant Manager, Store/Kiosk, you will assist the Retail Store Manager in the daily operation of a retail store.

Your duties will include: maintaining inventory levels, conducting physical inventory checks, maintaining store appearance, and complete day-to-day paperwork as directed.

Additional Responsibilities: Work directly under the supervision of the Retail Store ManagerSpend 75% of your time on the sales floor to ensure efficient, courteous handling of customer requests, including sales, billing/service problem resolution, bill payments and technical troubleshootingResolve customer escalationsVerify accuracy of daily service revenue reports and bank depositsMaintain proper inventory controls, facilitate inventory transactions and maintain compliance with AT&T Mobility store standardsEnsure store/kiosk is opened and closed appropriately by following standard proceduresQualificationsRequired Qualifications: Two years sales/customer service experience in the telecommunications or related industryTwo years progressive sales experience in the telecommunications and/or retail industryAbility to work extended hours, including evenings and weekends and holidaysDesired Qualifications: Three or more years sales/customer service experience in the telecommunications or related industryPrevious management experienceWell developed planning, analytical and problem-solving skillsStrong organizational skills and attention to detailStrong communication, leadership, and presentation skillsAbility to operate a personal computer, wireless equipment, copier and faxAbility to work at multiple locations within district preferredFamiliarity with wireless terminology and AT&T Mobility systems preferredWe offer: Competitive pay (base plus commission): hourly pay ranges from $13.46-$25.30 and Assistant Managers, Store/Kiosk, can earn over $1,400 per month in commission by meeting and/or exceeding sales objectives for their store!Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!)Top-notch on-going training on the latest technologyA fun, fast paced work environmentAT&Tis an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.

EOE/AA/M/F/D/VJob-RetailPrimary Location-MA-BURLINGTONSchedule-Full-timeEmployee Status-Regular


ATT Assistant Store Manager – Burlington, MA Job in Burlington, Massachusetts US

Patient Access Services Coordinator Job in Northampton, Massachusetts US

Job Details: POSTED: 2/3/10 Under the direction of Patient Access Services Manager, in conjunction with the Patient Access Services Team Leader and within hospital and departmental policies and procedures, performs various duties involved in admitting in-patients, out-patients, emergency patients and clinic patients.

This includes cashiering and pre-certification verification, acting as custodian of patient valuables and safekeeping, maintaining petty cash fund, assisting in the resolution of admission, billing or other problems related to the collection of an account balance, as well as maintaining Patient Access Services Department records and statistics.

Interacts primarily within any of the following populations: pediatric, adolescent, adult, geriatric, all age ranges, with a variety of clinical need(s); must be able to effectively interact appropriately to individual’s intellectual level and physical ability.

EDUCATION REQUIREMENTS: High school diploma or equivalent required.

EXPERIENCE REQUIREMENTS: One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting.

Patient access services experience preferred.

Familiarity with and understanding of hospital admissions, patient accounts systems and major health insurers and general coverage issues preferred.

Previous cashiering experience helpful.

Demonstrated typing proficiency, personal computer and CRT experience required; Enterprise Scheduling System experience preferred.

Must have demonstrated interpersonal, oral and written communication skills.

MNST


Patient Access Services Coordinator Job in Northampton, Massachusetts US

Supervisor Contact Center: Delta Dental of California

4 OPENINGSThe first few months of employment will require travel to the Cerritos, CA office for training.

Duration could be up to two weeks at a time.The incumbent in this position is responsible for providing supervisory support and leadership to contact center staff and ensuring the efficient, accurate and timely handling of inquiries from all sources through all channels.

Duties include: · Oversees and supervises the daily activities of the contact center staff including reviewing and approving employee work products and analyzing group workloads.

Supervises staff to ensure work is completed on a timely and accurate basis; supervises the workflows to minimize overtime requirements.

· Ensures that training is provided to staff on an ongoing basis and works with departmental and/or enterprise trainer to develop written training materials and procedures.

· Interviews, selects and evaluates the performance of all direct reports.

· Performs ongoing contact/call monitoring for quality assurance and approve adjustments to queues/staffing to ensure service levels are met. Makes suggestions to management on business process improvements based on call monitoring results.

· Participates in Enterprise and department projects.

Identifies and documents impacts to department and/or team and implements solutions in an effective manner.

· Handles escalated service issues with individual clients or groups.

Resolves complex customer service issues and ensure appropriate follow through.

· Performs miscellaneous duties as assigned.

MINIMUM QUALIFICATIONS: · A Bachelors degree or equivalent successful related work experience.

· One plus years of contact center supervisory experience preferred.

· Two plus years of contact center or other customer service experience.

· Strong organizational/time management skills and multi-tasking abilities.

· Detail-oriented; flexible and creative.

· Interpersonal and communications skills to work effectively with all levels of staff.

· Ability to work well under pressure and meet deadlines with minimal direction.

· Strong supervisory, analytical, problem solving and contact resolution skills.

· Call monitoring experience preferred.

· Ability to works effectively within a team environment to accomplish goals.

· Ability to maintain confidentiality.

· Knowledge of policies, procedures and guidelines.

· Knowledge of dental terminology and dental claim processing and procedures.

· Strong knowledge of applicable contact center software.

· Working knowledge of contact center concepts and telecommunication technology.

· Must be PC literate; MSOffice skills (Word, Excel, PowerPoint) with strong Excel skills In connection with your application for employment with Delta Dental of California and its related companies, please note that any offer of employment made to any applicant will be contingent upon the satisfactory results of a background check.

Such background check may include, but is not limited to, an investigation of credit worthiness, a check of references, employment and education verification, a check of criminal records and/or any other investigations as permitted by law. Please apply by emailing your resume to RanchoHR [at] delta [dot] org [dot] Please reference job # IRC24661, and let us know how you heard of the position.

EOE/AA

Supervisor Contact Center: Delta Dental of California
Company: Delta Dental of California
Relevant Work Experience: 2-5 Years Experience
Education Level: Bachelor of Science
Job Status: Full-Time, Employee

Customer Service

Inbound/Outbound Call Center

Theater & Concert Lovers

Use your love of the arts to assist theater goers with seat selection at local concerts, plays and special events. Provide information and give excellent customer service. Flexible hours. Must be able to work days, evenings and weekends. Hours will average 35 hours per week. Previous customer service experience helpful. Great location in Downtown Ft. Lauderdale.

Pay is $10.00 per hour!

E-mail me your resume in Word Format to Natalie@TransHireGroup.com

or call Natalie @ 954-484-5401

Customer Service
Job ID CS Arts
Position Type Full-Time Employee
Company Name TransHire
Location Ft. Lauderdale, FL
Salary $10/hour
Experience 1-2 Years Experience

Silverscript Representative 1 Job in Scottsdale 85260

Position Summary : This is a call center/ customer service related job; however, the nature of the Medicare and SilverScript business is more complex than a normal entry level call center position. Representatives will assist callers with answers related to prescription drug benefit plans. Typical calls involve listening, answering questions, sharing information, describing a process, explaining a benefit, and educating the participant. Our goal is to deliver the highest quality customer service by using empathy, problem solving, pro-active responsiveness, reliability and professionalism during every customer interaction. Other tasks will be assigned as outlined by the Supervisor as the business requires- typically 30-40% of the work shift is doing tasks that are not on the phone.Qualifications : Strong PC skills are a must. Candidates must be team oriented, flexible and able to work effectively in a dynamic and changing environment. Must be a self-starter with strong people skills, communications skills and the ability to learn new tasks and processes with minimum direction. Must be able to work a flexible schedule.Department hours are Monday-Friday 6:00am-6:00pm, weekend hours 6:00am- 6:00pm. Shifts are a 40 hour work week.Education : H.S Diploma or equivalent required. College-level course work desiredExperience : Past customer service experience in a call center environment, preferably in healthcare, insurance, or sales. Bi-lingual a plus.


Silverscript Representative 1 Job in Scottsdale 85260