Credit Project Manager #7618
Job Description:
Assist with the change management effort required to transform the operations of the Discover Network to support multiple third party issuers. Identify, and close existing gaps in network infrastructure to support multiple issuers of either credit card products. Work closely with issuer, [client] management as well as all Discover Network and DFS departments to ensure plans are executed. Special attention will be paid to large issuer processors that provide issueing service support to banks and other financial institutions. Provide high-level direction for the improvements required to Discover Network systems, internal processes, capacity, and current network contract/operating regulations.
Essential Functions
1. SALES SUPPORT
Provide expert sales support to Strategic Network Development staff. Actively participate in RFP responses, issuer-processor and issuer sales calls and other customer facing meetings to develop and refine internal capabilities that will enhance the network’s competitive position against Visa, MasterCard, American Express and other payment networks. Provide timely and accurate assessments of the estimated contractual, procedural and technical development processes for required for each issuer RFP during the sales cycle.
2. INFRASTRUCTURE DEVELOPMENT
Identify, categorize, prioritize and communicate Discover Network infrastructure gaps. Assess each new potential issuers’ and each existing or potential issuing processor’s ability to implement a Discover Network card under a compressed timeframe. Review certification processes at the issuing processors to ensure a simplified but flexible Network offering.
3. IMPLEMENTATION MANAGEMENT & SUPPORT
Provide overall implementation management support for all new third party issuer relationships following the completion of the contract. Coordinate the DFS and Discover Network resources to ensure all contractual timeframes are met. Coordinate the successful conversion of new issuers to the Discover Network while enabling Strategic Network Development staff to focus upon business development and sales.
4. OPERATING REGULATIONS, ISSUER AGREEMENTS & RELEASE MANAGEMENT
Develop and execute a release management methodology for debit issuer operating regulations, debit issuer agreements, technical specifications, security guidelines and other Discover Network issuer interface documents. Coordinate the development of credit regs with those of other Discover Network Operating Regulations for all card products – stored value, credit, debit [online & offline], private label and others.
5. FINANCIAL ANALYSIS FUNCTION
Assist Network Services management and finance with the development of issuer pricing proposals and financial models. Through analysis of the existing Discover Network expense structure and the nature of issuer products under consideration, assist finance in forecasting variable and fixed cost behavior following the addition of new issuers. Provide expert assistance with interchange, network assessment and settlement functionality and processes.
6. ADMINISTRATIVE EFFECTIVENESS
Create timely & accurate performance reporting and provide up to date performance metrics that assist management in measuring the progress towards achieving company goals. Ensure compliance with company policies and procedures though detailed reports and metrics.
SKILLS
Required:
A Bachelor’s degree is required and at least 4 years of relevant experience is required.
Desired:
Credit Project Manager #7618
Job ID 7612
Position Type Full-Time Employee
Company Name Discover Financial Services
Location Riverwoods, IL
Salary Unspecified
Experience 2-5 Years Experience